Shipping and Return Policy
US Shipping Rates
Want to know how much a product will cost to ship?
We provide you shipping costs for all FedEx shipping methods and estimated arrival dates as you are viewing each product. As you shop, simply select the product you are interested in and click the "Estimate Your Delivery" or "Need it Faster?" link. We will calculate the approximate shipping costs for a variety of shipping methods.
Delivery times can vary for each product based on the delivery location and the size of the product. You can view estimated delivery dates for individual products by using the "Check Arrival Date & Shipping Cost" calculator on the product page. This is especially useful if your gift is time sensitive. By calculating an estimated delivery date, you can easily determine what shipping method will best ensure your package gets to the desired location in time. Due to the size of some products, ground shipping may be the only shipping method available.
How is my total delivery time determined?
The total delivery time for your order is calculated from the time your order is placed until the time you receive it. The diagram below shows how the Total Delivery Time is broken down into pre-ship processing time and shipping time.
Pre-Ship Processing Time is the time it takes from when you submit your order to when the product leaves the warehouse. This time is needed for products that are shipped to you directly from our manufacturers. The manufacturers need this time to fulfill your order and in some cases, custom build the product.
Shipping time is measured from when your order leaves the warehouse to when it arrives at your home or office.
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